Shipping Policy – Lalitak.com

At Lalitak, we are committed to delivering your useful, reliable, and well-designed household products to your doorstep as efficiently and safely as possible. This Shipping Policy outlines our shipping practices for all orders placed directly on https://www.lalitak.com/.

1. Shipping Zones

Lalitak currently delivers products across all serviceable locations within India. We do not currently offer international shipping.

2. Shipping Charges

  • Standard Shipping: We offer free standard shipping on all orders placed on Lalitak.com, regardless of order value or product type.
  • Expedited Shipping: Currently, we do not offer expedited or express shipping options.

3. Order Processing Time

  • All orders placed on Lalitak.com are typically processed and dispatched from our warehouse within 1-2 business days (excluding weekends and public holidays).
  • Orders placed after 2:00 PM IST on a business day will be processed on the next business day.
  • You will receive an order confirmation email immediately after placing your order.

4. Estimated Delivery Time

  • Once dispatched, most orders are delivered within 3-7 business days, depending on your delivery location within India.
  • Delivery times are estimates and may vary due to factors beyond our control, such as:
    • Unforeseen weather conditions.
    • National holidays.
    • Carrier delays.
    • Remote locations.
    • Logistical challenges.
  • We will do our best to inform you of any significant delays.

5. Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking number and a link to the courier partner’s website.
  • You can use this tracking number to monitor the real-time status of your shipment.
  • You can also track your order directly from your https://www.lalitak.com/track-you-order/ section on https://www.lalitak.com/.

6. Delivery Attempts & Unsuccessful Deliveries

  •  Our courier partners will typically attempt delivery 2-3 times.
  • If delivery is unsuccessful after multiple attempts due to reasons attributable to the customer (e.g., incorrect address, recipient unavailable, refusal to accept), the package may be returned to our warehouse.
  • In such cases, we will contact you to arrange a re-delivery. Additional shipping charges may apply for re-delivery.
  • If the customer is unreachable or unwilling to accept the re-delivery, the order may be cancelled, and a refund (minus any applicable shipping or handling fees incurred) may be processed as per our Return, Refund & Replacement Policy.

7. Damage in Transit & Missing Items

  • We take utmost care in packaging our products to prevent damage during transit.
  • If you receive a package that appears to be tampered with or significantly damaged, please do not accept the delivery. Instead, take photos of the package and immediately contact our Customer Support team.
  • If you accept a damaged package or find that an item is damaged, defective, or missing upon unboxing, you must make a clear and continuous unboxing video, starting from the unopened package. This video, along with clear photos, is mandatory for any claims related to damage or missing items.
  • Report any damage, defect, or missing items to our Customer Support team within, 24-48 hours or within your return policy window of delivery.
  • Such issues will be handled in accordance with our https://www.lalitak.com/refund_returns/.

8. Shipping Address Changes

  • If you need to change your shipping address after placing an order, please contact our Customer Support team as soon as possible.
  • We can only accommodate address changes if the order has not yet been dispatched from our warehouse.
  • Once an order has been dispatched, we may not be able to change the delivery address. Any re-routing or re-delivery may incur additional charges.

9. Contact Us

If you have any questions regarding your order’s shipping, tracking, or delivery, please contact our Customer Support team:

Through our Contact Form: https://www.lalitak.com/contact-us/

By Email: info@lalitak.com.

By Phone: +91 72190 12365